We Are A 24/7 Live Operator Answering Service Keeping Communication Alive

We Are A 24/7 Live Operator Answering Service Keeping Communication Alive

SERVICES

What We Do

24 Hour Local Live Operators

We work 24 hours a day, 365 days a year to help your business run smoothly and safely. We are a top quality, safe and secure communications company dedicated to our customers and yours.

While our head office is in Regina, Saskatchewan we serve clients throughout the Canadian prairies. 

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We provide 24 hour, local live operators 365 days a year. Our staff is security cleared and dependable. We can deliver your messages by text or email.

We’ll also provide on-call management and call or meeting scheduling, and even provide and manage voicemail for you and your organization. 

Working Alone Program

Businesses with staff who work in high risk environments want to know their employees are safe. And, they are required by law to do so. We can ease your mind, make your staff more comfortable and keep your business compliant with regular check-ins and monitoring. We can even do this when they are out of cell phone range.

 

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Our network branching distributes information back and forth between worksites, branch offices and multiple locations.

Our employee safety monitoring (work alone) program ensures employees working alone are safe and accounted for. And we’ll even do emergency call outs when required.

Call Management Solutions

We serve centres that include Kamloops, Vernon, Kelowna, Penticton, Salmon Arm, Prince George, Fort St John, Vancouver, Abbotsford, Langley, Coquitlam, New Westminster, Edmonton, Calgary, Lloydminster, Brooks, Swift Current, Regina, Estevan, Kindersley, North Battleford, and Saskatoon. We manage the technology and the phones, your customer receives a friendly live phone greeting!

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We’ll provide you and your staff with the solutions to help with the service you require.  We have a management team that can help design your specific needs to work alone projects, alarm monitoring, answering service, customer appointment taking, elevator alarm monitoring. We also have a ULC alarm monitoring station if required.

We can save you valuable resources and create a better experience for your customers.

 

Alarm Monitoring

With alarm monitoring from Amtrak Communications, you can rest assured that alarm alerts will always be handled immediately by a qualified staff member. From oil well sites to elevator emergency phones, make sure you are protected with reliable monitoring from Amtrak Communications.
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24 Hour Residential and Commercial Monitoring Services:

  • Elevator Emergency Phones
  • Oil & Gas Well Equipment and Site Alarms
  • Building Plant Equipment Alarms

Video Monitoring
Amtrak Communications offers immediate camera monitoring if an alarm goes off to determine whether there has been a breach. If there is a breach, our operators continue to monitor the events while dispatching emergency services to the location.

ABOUT

Teamwork is working together…even when apart

We provide 24 hour, local live operators 365 days a year. Our staff is security cleared and dependable. We can deliver your messages by text or email. We’ll help your business sound professional and create a better experience for your current and potential customers. We manage the technology and the phones, your customer receives a friendly live phone greeting!

Our employee safety monitoring (work alone) program ensures employees working alone are safe and accounted for. And we’ll even do emergency call outs when required.

We’ll provide you and your staff with scheduled wake-up calls. And we can even call out to your customers to book and confirm appointments, saving you valuable resources and creating a better experience for your customers.